Setup and Troubleshooting Video
• Reduced Water Flow
– The UltraKlear® will reduce the water flow on the pump. It is recommended to use as large of a diameter of tubing as possible (up to 1 ½ inch diameter) in order to achieve maximum water flows.
– The UltraKlear® internal swirl sleeve could be clogged and require cleaning.
– Pump or plumbing may be clogged. It may be necessary to clean the pump cage screens and impeller.
• UV Light is Not On
– A safety cut-off switch will activate if the ballast is not properly connected to the UV housing. Check that the ballast is properly connected to the UV housing.
– Power to the UltraKlear® has been lost. Check to be sure it’s plugged in and the ground fault breaker at the outlet is not activated.
– UV internal bulb connection may be loose. Open up UV and inspect to make sure the bulb is securely plugged into the ballast outlet.
– UV bulb could be beyond its life expectancy. Replace UV light.
• If your pond is subject to freezing temperatures, the UltraKlear® UV Clarifier should be shut down, drained, and stored in a frost-free location. When disconnecting the tubing from the filter, the threaded fittings should be removed without the need for any tools (be careful not to lose the flat rubber washers).
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