How To Video - Fountain Installation
Troubleshooting
AquaBasin
• If experiencing uneven water flow or excessive splashing, the feature may not be level:
– Level the feature from side to side and front to back to ensure proper water flow.
Ultra Pumps
• Reduced Water Flow
– It may be necessary to clean the filter screen, sponge and impeller.
• Pump Hums and Doesn’t Push Water
– It may be necessary to clean the filter screen, sponge and impeller.
– Remove the water chamber cover, inspect and clean the impeller rotor assembly and internal pump body.
– Make sure nothing is blocking or wrapped around the impeller.
– Make sure the pump is receiving the correct voltage.
• Pump Not Working
– The ground-fault circuit-interrupter (GFCI) may have tripped.
– The pump is not receiving the correct voltage.
Winter Storage
If concerned about possible freeze damage, disconnect the tubing from the discharge fitting and remove the pump from the AquaBasin®. Clean the pump and inlet screens with fresh water and store the pump in a frost-free location. The pump can be run during cold weather, if desired, but should be removed in the event of a power failure to prevent any freeze damage to either the pump or tubing.
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