Aquascape Knowledge Base
Smart Control
Aquascape Smart Control App
Ordering & Warranty
Ordering Info
Warranty Info
Water Clarity
Green Water
String Algae
Brown Water
Cloudy Water
Products
Automatic Dosing System
- In the event of a power outage, does the Automatic Dosing System panel reset all the information to the lowest values?
- What kind of maintenance does the pump need in the Automatic Dosing System?
- How do I know if the bag is empty in the Automatic Dosing System?
- I've been pressing the 2x button on the Automatic Dosing System for a long time and nothing is coming out.
- Should the Automatic Dosing System be pulled and stored for winter?
- What setting should I set the control panel on the Automatic Dosing System to?
Aeration
Fish Care
IonGen System
- The numbers won’t go up, or they do go up and then drop back down right away?
- How do I install an ionization system?
- Can I use an IonGen with a U.V. sterilizer?
- Is the Control Panel weather proof?
- Will the ionizer affect any other metal items in the pond? Aluminum, brass or stainless steel hardware?
- Does activated carbon affect the metal ions?
Kits
Lighting
- Can any of the Aquascape lights be used in saltwater applications?
- Can additional lengths of wire be added, if needed?
- What are the electrical cord lengths?
- My IonGen G2 Flow Chamber is leaking. What can I do to fix it?
- The G2 probe and Flow Chamber is designed for up to 2-inch plumbing. Can I use the probe with larger or smaller diameter plumbing?
- Can the LED lights be added to an existing low voltage system?
Liner & Underlayment
- How many linear feet will 1 quart of Firestone QuickPrime cover?
- When seaming the liner; do I need to use the 3" and 6" seam tape?
- What size liner do I need to install an Aquascape pond?
- How hard is it to seem liner?
- Is the liner defective or will it leak if there are dimples or imperfections throughout the liner?
- Can't I just use roofing liner?
Pumps
- What type of battery is in the remote for the AquasurgePRO pumps?
- Can Aquascape pumps be used in salt water applications?
- What type of oil do I use in my pump?
- What size pump do I need?
- Will the filter on the Ultra pumps be enough to keep my pond clean?
- Do you sell any external pumps?
Rainxchange® System
Skimmers & BioFalls
- Why does the Grande skimmer not have a filter mat?
- Can I get parts to my Skimmer or BioFalls filter that I bought 10 years ago?
- Do I need a Biofalls if I can just dig a basin at the top and fill it with lava rock? Wouldn't that do the same thing?
- Which Biofalls do I need for my pond?
- My filter pads look nasty. How often do I need to clean them?
- What is a Biofalls filter?
UltraKlean Pressure Filters
- How much pump water pressure is lost in a UltraKlean Pressure Filter?
- How often should I backflush my UltraKlean Pressure Filter?
- My UltraKlean backwash valve knob isn't working or isn't turning.
- My UV light indicator is very dim. What should I do?
- My pressure filter clean light won't turn off. What should I do?
- My UltraKlean lid clips/clamps are broken and water is leaking. What should I do?
Water Treatments
- What do I use when I do a pond clean-out if I have fish?
- How quickly can I add my fish after I put in the detoxifier?
- How easy is it to dose a pond using the Aquascape liquid water treatment line?
- How often should I add S.A.B.?
- How does Rapid Clear work?
- What is the shelf life of the treatments?
Other Product Information
Fountainscapes
Fountainscape FAQs
Pondless® Waterfalls
Pondless Waterfall FAQs
Pondless Waterfall Calculations
Ecosystem Ponds
Ecosystem Pond FAQs
- Is Wetland Filtration Right for Your Next Project?
- Will my pond attract / breed mosquitoes?
- How do I install an Aquascape Pond Kit?
- Why do you use rocks in your pond?
- How often do I replace the filter pads?
- How often do I need to turn the water over in my pond?
Pond Calculations
Seasonal Maintenance
Spring
Summer
Fall
Winter
Aquatic Plants
Aquatic Plant FAQs
- What type of aquatic plants can I use for a pondless waterfall or stream?
- How do I repot and fertilize an aquatic plant?
- What is the point of Submerged Aquatic Plants?
- What is the point of Floating Aquatics?
- How do I plant my Marginals?
- Should I fertilize my Water Lilies?
Koi and Pond Fish
Pond Fish FAQs
- How do I add fish to a new pond?
- What are Pond Fish?
- What kind of fish can I put in my pond?
- Won’t raccoons or other predators eat my Koi and Pond Fish?
- How many Koi or Pond Fish should I have in my pond?
- What do I do with my Koi and Pond Fish over the winter?