After creating an Aquascape account, you may need to verify your email address before accessing your account. If email verification is required, Aquascape will send an activation or verification email to the address used during registration.
How to verify your email address
- Open the email inbox associated with your Aquascape account.
- Look for an account verification or activation email from Aquascape.
- Open the email and click the verification or activation link.
- Follow the instructions provided to complete the verification process.
- Return to the Aquascape website and sign in to your account.
What if I did not receive the verification email?
If you cannot find your activation or verification email:
- Check your spam, junk, or promotions folders.
- Confirm that you entered the correct email address during registration.
- Allow a few minutes for the email to arrive.
- If a resend verification option is available, request another email.
What if my account still is not activated?
If you have verified your email address but cannot access your account, additional assistance may be required.
Submit a request through the Aquascape Customer Care contact form. Include the email address associated with your account and a brief description of the problem.