At this time, tax-exempt purchases cannot be processed directly through the Aquascape e-commerce website.
- Online orders are processed through a system that routes and fulfills orders based on location and availability, which determines the final tax calculation at checkout.
- Because of this automated process, tax-exempt status cannot be applied to online transactions.
To purchase Aquascape products using your tax-exempt status:
- Visit a local Aquascape retailer to complete your purchase in person
- Provide your tax-exempt documentation at the time of purchase
If you need help locating a retailer in your area, click here to Find an Aquascape Retailer.
About Your Aquascapeinc.com Order & Fulfillment
Your Aquascape product is ordered directly from Aquascape, but fulfillment is often handled by one of our authorized retailers through our order routing system, Quivers. Orders are assigned to the location best positioned to ship them efficiently—typically a retailer near you.
The fulfiller of your order should be your first point of contact for any shipping or delivery questions, as they are responsible for processing and shipping your order. If you need additional assistance, you can also contact our Customer Care department or fill out our contact request form.