We accept payments with all major credit cards.
The billing address you provide must match the billing address that is on file with the financial institution that issued the credit card. If a credit card authorization fails, we reserve the right to cancel your order without notifying you.
Upon placing your order your credit card will be pre-authorized. Your credit card will only be charged when your purchase has shipped.
We cannot resolve credit card problems with your financial institution if a credit card is declined. It is your responsibility, as a consumer, to settle credit card problems with the issuing institution.
About Your Aquascapeinc.com Order & Fulfillment
Your Aquascape product is ordered directly from Aquascape, but fulfillment is often handled by one of our authorized retailers through our order routing system, Quivers. Orders are assigned to the location best positioned to ship them efficiently—typically a retailer near you.
The fulfiller of your order should be your first point of contact for any shipping or delivery questions, as they are responsible for processing and shipping your order. If you need additional assistance, you can also contact our Customer Care department or fill out our contact request form.