As a wholesale-only company, Aquascape processes all direct-to-consumer orders through our website using our fulfillment system, Quivers.
- Quivers routes each order to the best fulfillment location, often an authorized Aquascape retailer near you
- This system is designed to ensure efficient processing and faster delivery
- Orders must be placed online for the system to properly assign and route them
Placing orders online also allows you to:
- Review and confirm all order details before submitting
- Receive an order confirmation
- Track your order and receive updates throughout the process
If you have questions about products before ordering, our Customer Care team is always available to assist.
About Your Aquascapeinc.com Order & Fulfillment
Your Aquascape product is ordered directly from Aquascape, but fulfillment is often handled by one of our authorized retailers through our order routing system, Quivers. Orders are assigned to the location best positioned to ship them efficiently—typically a retailer near you.
The fulfiller of your order should be your first point of contact for any shipping or delivery questions, as they are responsible for processing and shipping your order. If you need additional assistance, you can also contact our Customer Care department or fill out our contact request form.