Your Aquascape Deicer may take several hours or longer to create an opening, especially if:
- Ice is already thick
- Air temperatures are extremely low
If the pond is completely frozen, placing the unit on its side initially can help it slowly melt through before repositioning it upright.
Not all Aquascape products are available in every country. Availability may vary due to regional requirements, local regulations, and other market-specific conditions. In some cases, products may be marketed under different names based on imperial or metric measurements, or due to country-specific product naming regulations and labeling requirements.
To determine which products are available in your region, please visit the product pages specific to your country on the Aquascape site.