Shipping times depend on the type of shipment, but once your order has been assigned to a fulfiller, it is typically shipped within the following timeframes:
-
Small parcel shipments (UPS/FedEx, etc.):
- Ship within 1–2 business days after assignment
-
Freight or truck shipments (larger items):
- Ship within 2–3 business days after assignment
What to expect:
- Orders are usually assigned to a fulfiller within 24–48 hours after being placed
- Delivery time after shipment will vary based on your location and the carrier
- Tracking information will be sent once your order ships
At this time, expedited shipping options are not available.
About Your Aquascapeinc.com Order & Fulfillment
Your Aquascape product is ordered directly from Aquascape, but fulfillment is often handled by one of our authorized retailers through our order routing system, Quivers. Orders are assigned to the location best positioned to ship them efficiently—typically a retailer near you.
The fulfiller of your order should be your first point of contact for any shipping or delivery questions, as they are responsible for processing and shipping your order. If you need additional assistance, you can also contact our Customer Care department or fill out our contact request form.