Shipping carriers are determined by the fulfiller of your order.
- Orders may be shipped by Aquascape or an authorized retailer
- Each fulfiller selects the carrier based on the shipment type, size, and delivery location
- Common carriers may include standard parcel services or freight carriers for larger items
For the most accurate information about your shipment, please contact the fulfiller listed in your order confirmation.
About Your Aquascapeinc.com Order & Fulfillment
Your Aquascape product is ordered directly from Aquascape, but fulfillment is often handled by one of our authorized retailers through our order routing system, Quivers. Orders are assigned to the location best positioned to ship them efficiently—typically a retailer near you.
The fulfiller of your order should be your first point of contact for any shipping or delivery questions, as they are responsible for processing and shipping your order. If you need additional assistance, you can also contact our Customer Care department or fill out our contact request form.