If you previously contacted Aquascape and have not received a response, you can submit a follow-up request through the Aquascape Customer Care contact form.
How to follow up on an unanswered request
- Check your email inbox and spam or junk folder for a previous response from Aquascape.
- Visit the Aquascape Customer Care contact form.
- Explain that you are following up on a previous inquiry.
- Include the following information to help identify your original request:
- Your name and contact information.
- The date you originally submitted your inquiry.
- A brief description of the issue.
- Any previous reference or ticket number, if available.
- Submit the form for review by Aquascape Customer Care.
Providing details about your original inquiry will help Aquascape Customer Care understand your concern and review your follow-up request.