Clearance items are subject to different return guidelines depending on where they were purchased:
- Items purchased directly from Aquascape (clearance):
- Clearance products are final sale and are not eligible for return or refund.
- Items purchased from a retailer:
- Return eligibility is determined by the retailer’s return policy.
- Customers should contact the original place of purchase to confirm whether a return or exchange is allowed.
If you have questions about a specific purchase, it is recommended to verify the policy with the seller before attempting a return.