This depends on the type of issue:
- Technical or product-related questions:
- Aquascape can help
- Order-related issues (returns, exchanges, refunds, shipping):
- The seller is still responsible
If you’re unsure, contact us and we’ll help guide you.
Need help with your order or product?
- Orders placed through retailers must be handled by the original seller
- Aquascape can assist with product support, troubleshooting, and warranty claims
Click here for product support.