If the Smart Control Hub (Item #84074) will not pair with the Aquascape Smart Control App, complete the following troubleshooting checks:
- Confirm the electrical outlet is receiving power.
- Confirm the Smart Control Hub has adequate Wi-Fi coverage.
- Make sure the Wi-Fi network uses the supported 2.4 GHz frequency.
- Check that the ground-fault circuit interrupter (GFCI) has not tripped.
- Reset the wireless router.
- Reset the Smart Control Hub to factory settings.
Reset the Smart Control Hub to factory settings
- Press and hold the pairing button for 10 seconds.
- Release the button when the light begins flashing rapidly.
- Repeat the pairing procedure in the Aquascape Smart Control App.
If the issue persists, contact Aquascape Customer Care at emails@aquacapeinc.com
Need initial pairing instructions? See How do I pair the Smart Control Hub for Color-Changing Lights with the Aquascape Smart Control App?