Power Supply
- Ensure the system is receiving power and the control panel is operational.
- Verify that the control panel is turned on and functioning properly.
Tubing Inspection
- Check that all tubing connections are secure.
- Ensure the tubing is free of kinks, clogs, or leaks, as these issues can disrupt the flow of treatment.
Treatment Bottle
- Confirm that the treatment bottle is properly installed.
- Ensure the bottle is not empty.
Priming the System
- If the system is not dispensing treatment, prime it to remove air from the tubing:
- Hold the "x2" button for 3 seconds.
- Alternatively, use the Smart Control App for priming.
Pump Functionality
- Inspect the pump cartridge for signs of wear or damage.
- Replace the cartridge if necessary.
Further Assistance
- If the issue persists, consult the instruction manual for additional guidance.
- Contact customer support for further troubleshooting assistance.
Preventative Measures
- Regular maintenance and proper installation are essential to avoid common operational issues.
Not all Aquascape products are available in every country. Availability may vary due to regional requirements, local regulations, and other market-specific conditions. In some cases, products may be marketed under different names based on imperial or metric measurements, or due to country-specific product naming regulations and labeling requirements.
To determine which products are available in your region, please visit the product pages specific to your country on the Aquascape website.
For access to Safety Data Sheets (SDS) and additional product documentation, please click here.