Orders, Warranty & Returns

Orders & Order Support

• Purchased from Aquascapeinc.com
• Purchased from a Retailer or Store
• Purchased from Amazon

• Where can I find the price of a product?
• Why am I unable to place an order for a specific product on Aquascapeinc.com?
• How do I find a retailer?
• Where can I buy Aquascape products?

Returns & Exchanges

• General Return Information
• Orders placed on www.aquascapeinc.com
• Orders placed on another website

Warranty Information

• Getting Started (Overview & Coverage)
• Submitting a Warranty Claim
• Proof of Purchase & Eligibility
• During the Warranty Process
• Warranty Outcomes & Resolutions