Aquascape requires warranty claims to be submitted online so our team receives the information needed to review the claim and determine the appropriate next step.
The online warranty claim process allows you to provide important information such as:
- Your product information
- Proof of purchase, when required
- A description of the problem
- Troubleshooting steps you have already completed
- Photos or other documentation that may be required for the product
Providing complete and detailed information when submitting your claim helps Aquascape review and process the request as efficiently as possible.
To begin a warranty claim, visit the Aquascape Warranty & Returns page.