No. Damage caused by freezing is generally not covered under the Aquascape limited warranty. Warranty coverage applies to qualifying manufacturing defects, not damage resulting from improper winterization or maintenance.
Water left inside pumps, tubing, check valves, filters, and other plumbing components can freeze and expand, potentially cracking or damaging the equipment.
How does winterization affect warranty coverage?
Aquascape's product warranty terms require products containing plumbing, including tubing, pumps, and check valves, to be properly drained and winterized. Failure to meet this requirement can void the applicable warranty.
To help prevent freezing damage:
- Follow the winterization instructions for your specific Aquascape product.
- Properly drain plumbing and equipment that must be emptied before freezing temperatures.
- Store components requiring frost-free storage according to their product instructions.
Some Aquascape products are designed to remain outdoors during freezing temperatures. Winterization requirements vary by product, so always follow the applicable manufacturer's instructions.
If a product is damaged by freezing, warranty eligibility is determined by the applicable product warranty terms and evaluation of the reported damage.
For complete warranty information, review the Aquascape warranty requirements.