Troubleshooting & Warranty Information
- Why does my IonGen seem to be working, but copper levels stay low?
- Why won’t my IonGen control algae even at higher settings?
- Why are my algae levels still high after using the IonGen?
- Why is my copper level too high?
- Why is my copper level low or not showing on the test kit?
- Why does scale keep building up on the probe?
- Why can’t I raise the ionization level to full power?
- Why can’t I raise the ionization level?
- The IonGen numbers won’t go up or drop back down—what does this mean?
- Why is my IonGen display reading “00”?
- Why isn’t my IonGen unit producing ions?