If the system won’t reach higher levels, it is usually due to flow, buildup, or water conditions.
- Common causes:
- Insufficient water flow through the system
- Scale or debris buildup on the probe
- Water chemistry affecting performance
- Important:
- The system may still produce enough ions even if it won’t reach max level
- Solution:
- Move the probe to a higher flow area or install it in-line
For more information about the IonGen System, including product details, manuals, additional support resources and, warranty information, click here.
Not all Aquascape products are available in every country. Availability may vary due to regional requirements, local regulations, and other market-specific conditions. In some cases, products may be marketed under different names based on imperial or metric measurements, or due to country-specific product naming regulations and labeling requirements.
To determine which products are available in your region, please visit the product pages specific to your country on the Aquascape site.